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How to reset your Samsung Smart TV?

One of the quickest and most efficient ways to clear performance issues or connect errors on your Samsung Smart TV is to reset it. If it is showing some odd behavior, such as freezing, lagging, or not acting as expected, a reset could set everything straight. This guide will walk you step by step through how to reset your Samsung Smart TV, so you can return to enjoying your favorite shows in no time.

Before proceeding, let’s learn first and foremost the various reset options available for whatever kind of problem you may be having. We shall categorize them for your convenience, and you can easily pick which will best suit your problem.

Soft Reset: The Quick Fix

If your Samsung Smart TV freezes or takes longer than usual to open an app, or it simply acts slow, a soft reset will resolve the problem without changing the settings or data on your TV.

How to Soft Reset Your Television

  • Switch Off the TV: Use your remote control to switch off your television.
  • Withdraw the Power Cord: Unplug the television from power by withdrawing the power cord.
  • Wait 30 Seconds: Unplug the TV for at least 30 seconds, allowing it to discharge completely.
  • Plug It Back In: After waiting for 30 seconds, plug the power cord back in.
  • Switch it On with the Remote: Switch the television back on with the remote.

A soft reset is a gentle, non-invasive way to troubleshoot minor issues without losing your personal settings. It’s perfect when your Samsung Smart TV becomes slow and sticks on an app.

When to Use a Soft Reset

  • Slow performance.
  • Apps freeze or become unresponsive.
  • Minor picture and audio glitches.

It is fast, won’t erase your data, and is a good first step to see if the issue can be resolved without more drastic action.

Factory Reset: Restore to Default Settings

A factory reset is more comprehensive than a soft reset: this restores your Samsung Smart TV to the original factory settings, thereby deleting all your customizations, saved preferences, apps, and accounts. You should only undertake a factory reset if a soft reset didn’t solve your issue or if you are selling or giving away your TV.

How to Factory Reset Your Smart TV

  • Open Settings Menu: Using your remote, scroll down from the home screen to the Settings.
  • Tap on General: Scroll down to the word General and then tap on it.
  • Tap on Reset: From there, scroll down and then tap on Reset.
  • Enter Your PIN: If it asks for a PIN, enter the one you set on the TV, which is usually preset to “0000”.
  • Confirm Reset: Click the button to confirm that you reset your TV. This will make the TV shut down and turn on again, restoring all settings to default.

When to Factory Reset

  • Major performance issues (apps have stopped loading).
  • You can’t remember your PIN.
  • You are selling or gifting your TV.
  • Your software is majorly updated, causing your TV to act strangely.

A factory reset will address deeper issues, but it will erase all your personal settings, apps, and logins completely, requiring you to set up everything again.

Resetting Smart Hub: Solving App-Related Malfunctions

The Samsung Smart TV Smart Hub is where you go to see all your apps—from streaming services to games. Sometimes, these apps may not load correctly or start malfunctioning. If the problem is isolated just to the Smart Hub, you may avoid a full factory reset by just resetting this element.

How to Reset the Smart Hub

  • Step 1: Go to Settings: Using your remote, navigate from the home screen to Settings.
  • Select Support: Scroll down and select the Support option.
  • Select Self Diagnosis: Under Support, select Self Diagnosis.
  • Reset Smart Hub: Choose Reset Smart Hub. You will be asked to enter your PIN.
  • Confirm: To reset the Smart Hub, you will be presented with a confirmation of the action. This will log you out of all apps and remove any settings involving the apps.

When to Use Smart Hub Reset

  • Apps that crash or do not open.
  • Some apps will not download or update.
  • Connectivity issues: Your Samsung Smart TV cannot connect to the internet, but only on some applications.

This is a good option if the problem relates only to some apps, or if the Smart Hub is excessively slow.

Network Reset: Internet Connection Problems

Your Samsung Smart TV could be experiencing issues with maintaining a stable internet connection. If you’ve already resolved connection problems in your Wi-Fi or wired network, a network reset might be a good solution for resetting the network settings of your television and solving connection errors.

How to Network Reset

  • Open Settings: Use your remote to scroll through Settings.
  • Tap General: Scroll down to select General from the menus.
  • Tap Network: Choose the option Network from the list.
  • Network Reset: Here you will find Network Reset. Clicking it will restore your network settings back to default.

When to Use Network Reset

  • When you cannot connect the TV to Wi-Fi.
  • When internet on your TV is slow and frequently disconnects.
  • When an error displays while trying to connect with a streaming service.

After the reset, you would have to reconnect using your Wi-Fi password again. A network reset does not affect your other settings, making it a good middle ground for problems that are only network-related.

Conclusion: How to Pick the Reset Option That Suits the Best

Resetting your Samsung Smart TV is handy for troubleshooting many issues, but how do you know which reset option is best for your problem? Diagnosing the issue is key. If your TV is just a little slow or frozen, a soft reset is usually the best option, as it only takes seconds and preserves your settings.

A factory reset may be necessary when performance issues persist for an extended period; however, be prepared to restart your TV settings from scratch. If the problem only occurs with certain applications, a Smart Hub reset will target only those applications without affecting your TV’s overall configuration. A network reset is most suitable for internet connection problems, especially on Wi-Fi.

What Reset Option Meets Your Requirements?

  • For minor issues or quick remedies, use a Soft Reset.
  • For more significant issues or when you want to sell the TV, a Factory Reset is the way to go.
  • If your apps and Smart Hub features stop working properly, then use a Smart Hub Reset.
  • When internet connection issues arise, apply a Network Reset.

Knowing what to choose saves time and hassle. Some of these resets on Samsung Smart TVs only need to be done when necessary, so you won’t waste time on something that isn’t required. Just click on the right choice depending on the problem, and voila! You’ll enjoy your shows again in no time!

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